Official Documents Request for Alumni

1. Access Banner and select Enter Secure Area, then log in using your university email address and password.
2. Go to the One Stop tab, then select Request for Service.
3. Select Official Graduation Documents from the Category field, then select the required document from the Service field and click Continue.
4. Read the service information, select the declaration checkbox, and complete the request details, including the number of copies, collection method, document language, and whether it will be used inside or outside Qatar. If more than one academic level appears, select the level associated with the requested document, then click Save.
5. Select Online Payment and pay the fees to confirm the request.

Before you apply: If a tuition and fees hold appears on your account, please pay the outstanding balance through Online Payment.

• In-person collection: Select Collected by Student.
• Collection by an authorized person: Select Collected by Authorized Person and enter the authorized person's name and personal ID number in the Comments to Service field.
• Delivery via Qatar Post: Select QPOST and enter the building, street, and zone numbers, along with your mobile number. The delivery fee is QAR 25, payable directly to the courier upon delivery.

You may visit the One Stop Section once your request status shows “Ready for Pick Up”.

We welcome you to our offices on the first floor of the Student Affairs Building (I11), Room C250 for female graduates and Room C204 for male graduates, during working hours from Sunday to Thursday, 8:00 a.m. to 1:00 p.m.

Please collect your documents within 10 days of the date of the readiness notification, as uncollected documents will be destroyed after this period.

You can track your request by going to the One Stop tab and selecting “View Status of Service Request”. Status update notifications will be sent to your university email address. The status “Awaiting Online Payment” indicates that payment must be completed to confirm the request.

You can view the illustrated application steps in the Graduate Official Document Request and Tracking Guide.